Digital Sign In at Wollens Solicitors
Creating a better welcome for visitors and staff with a modern user experience and smart functionality for safer more compliant site management.
About the Client
Wollens is an award-winning law firm with a 160-strong team that has grown to become one of the largest solicitors in the South West of England.
The firm prides itself on providing a better customer experience than a stereotypical law firm, offering jargon-free advice that clients can count on, and are working with Xerox specialists to fully embrace the benefits of digital working.
The Challenge
Traditional paper-based working holding back transformation
Existing pen-and-paper signing in was clunky
Receptionist filled out visitor pass manually
No visibility of staff and visitors in site
Not conducive for safe or flexible working
The Solution
Concept Digital Sign In has transformed the way the firm operates day-to-day
Visitors scan QR code or type their details and pass printed
Hosts are sent alerts to let them know guests arrived
Staff automatically signed in and out via App
Portal tracks staff and visitors at multiple offices from a central location
"The new digital sign in system works flawlessly. It’s a simple concept but it’s professionalised the staff and client sign in service."
The Results
Complete visibility over who is in the offices at any one time has proved invaluable
Streamlined, contactless visitor and staff management
Real-time data enables visibility and management of sites
Pre-registration improves welcome and frees up reception staff
Enabled compliance to health and safety regulations
Now it's your turn to
Make a Digital Transformation
Let’s talk about your digital journey to more efficient ways of working.
Digital Sign In and Space Management
Create a better visitor and employee experience with slicker secure digital sign in and space booking. Includes capacity alerts, evacuation management, guest pre-registering and more.
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