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Case Studies: Financial Services

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Cresswells

"We’ve reclaimed half of the downstairs office now and taken the filing cabinets out of reception."

John Dakin, Partner

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Moneywise Credit Union

"Before mstore it could take us half an hour to find documents from the current year and anything up to half a day to find paperwork from previous years. Now when people enquire we can pull their details up whilst they are on the phone."

Andrew Breese, General Manager

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Sheards Accountancy

"mstore links in with our other business systems and saves a lot of space that would be used for storing paper records."

Kevin Winterburn, Director

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Leeds Building Society

"Arena’s expertise has revolutionised our business in terms of efficiency and the quality of service we can pass on to our customers, which is always our number one priority."

Paul Thompson, Document Services Manager

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Nottingham Credit Union

"Arena’s EDM support team are extremely helpful. As our business grows, mstore develops and they are there every step of the way, determined to make sure that we get the very best out of it. We actively recommend Arena to other Credit Unions - we couldn’t get by without mstore! "

Ella Ferris, Operations Manager

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Hull and East Yorkshire Credit Union

"mstore saves us the cost of document storage and makes the set-up of new accounts more efficient. It’s quick and easy to file and retrieve documents so we can answer queries and work through processes speedily."

Eddie Hotham, Finance Manager

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Leeds Building Society

"It is truly fantastic technology with very few issues matched by easy operation and maintenance. I especially like the ability of the system to recognise types of documents and given that we have something like 700 different types, the potential for fast and smooth processing is enormous. I am confident we will achieve an 18 month return on investment, which represents an outstanding success in truly moving the envelope you might say! "

Paul Thompson, Document Services Manager

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Kingdom Credit Union

"Arena’s mstore is saving us the cost of document storage and is simplifying complex business operations - we would never go back to traipsing through boxes and boxes of paperwork. mstore is very user-friendly for filing and retrieving documents and it makes the set-up of new accounts much more efficient. Everything is so much quicker and easier now that we have mstore, I would recommend it to other credit unions."

Sharon Walker, Office Manager

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Romero Insurance Brokers

"Arena has proved as reliable and effective as the solutions they provided. Training has been generally excellent and maintenance great. I would definitely recommend Arena."

Janice Taylor, Group Systems Manager

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The Arena Group comprises: Arena Group Holdings Limited, a company registered in England and Wales (with registered company number 03735943 and VAT number 734562528) and its subsidiary company: Arena Group Limited a company registered in England and Wales (with registered company number 02168309 and VAT number 458238033). The Registered office of all Arena Group companies is Armitage House, Thorpe Lower Lane, Robin Hood, Wakefield, WF3 3BQ. Authorised and regulated by the Financial Conduct Authority for credit-related regulated activities.