Managing change: guidelines for system adoption
At the recent launch of the mstore user group, a key topic for discussion was the challenge of bringing about new ways of working inherent in implementing a new software system. Everyone’s experiences were different, from it being a “no brainer” to struggling to entice colleagues from entrenched paper systems and inefficient work practices. No two organisations are the same, even within the same sector. However, the approaches which deliver the most success are often similar.
This has inspired the publication of an Arena White Paper on Change Management. After all, Arena are in the business of supporting customers to deliver efficiencies, improve workflows, reduce operating costs, enhance customer service and to realise a host of other business benefits. A key dependency in achieving this is system adoption. Without addressing the key factors of change management at the outset, the ability to achieve those all important business objectives is undermined or realising those benefits may even be rendered impossible.
Yes, the issues need to be considered. But challenges notwithstanding, there is no reason to procrastinate on embarking on implementing a new software system. The prize is great for those who go in with their eyes open and work with a partner who is willing to understand your organisation and work with you to maximise the true potential of new system adoption.
In this latest White Paper, Neil Maude walks the reader through some of the approaches which Arena has used to achieve effective change management in projects, from communicating early to celebrating success in a highly readable and insightful way.
Click here todownload the Change Management White Paper.