Introducing mstore v4
mstore’s fresh new look and enriched functionality promise to enhance its standing as a market leader in the records management space.
Collaboration and determination produce an unbeatable software package
In consultation with a significant number of existing mstore users, our experienced development team has, to date, committed over 170 man-years to the creation of mstore v4, the latest release of Arena's electronic document and records management system (EDRMS). Account Manager, Paul Grant, a specialist in our EDRMS, comments;
“collaboration with our clients delivers enhancements to keep-up with legislative changes in our target markets. For example, we have recently added new functionality in response to rules relating to safeguarding and child protection in education. Because we are the software author, we can respond quickly to market trends and customer needs.”
Prioritising simplicity, ease of use and accessibility - it's web-based!
Customer feedback highlighted simplicity, ease of use and a modern look as development priorities for mstore v4. This has resulted in an even more feature-rich application with a fresh new look and super-intuitive functionality.
Not only this but mstore v4 can be delivered as a web-based application that operates inside the most commonly used internet browsers – including Safari on Apple devices. This delivers several benefits for Arena and the customer, as explained by Paul;
“the web-based application can be deployed remotely – in an instant, providing the customer has access to an internet browser. Gone are the days of waiting for a technician to visit and install the program on multiple PCs. We can deploy the software onto private or public cloud-based infrastructure, allowing flexible deployment regardless of the customer’s IT strategy. Updates are done remotely too, which means no disruption once the system is up and running.”
Reflecting common changes to workplace practices, in particular remote working and the growing ‘bring your own device’ (BYOD) trend, mstore can now be accessed ‘on the go’ from mobile devices such as tablets and phones. Paul notes that with the use of a Microsoft server platform there is potential to take mstore to the cloud - "these are really exciting times".
Paul adds that mstore v4 also features a brand new API that allows simpler integration with existing applications;
“mstore works with any software and systems that are already in place so, with the necessary permissions, a user can access any document on their network through one user-friendly mstore interface, regardless of where those documents are stored.”
The compliance engine of choice within a growing number of market sectors.
Over the past two years, we have seen our client base for mstore double, and demand is growing. This uplift follows the launch of our new packaged mstore solutions that meet commonly faced challenges unique to specific sectors including education, credit unions and care providers. Paul explains;
“in all of these sectors compliance is a priority concern for the majority of organisations we meet. Legislation is ever-more complex but mstore, supported by the right policies and procedures, enables compliance with the Data Protection and Freedom of Information Acts, for example. This goes hand-in-hand with a host of other benefits such as freeing-up office space, savings on document storage, reduced paper consumption, business continuity assurance, improved document security and so on.”
We continue to develop relationships with existing blue chip clients, who use bespoke mstore systems to digitise and manage processes that were formerly paper-led. These include mailroom operations and delivery tracking for clients including Leeds Building Society, Carnival Cruises, The Card Factory and Reed Boardall.
The document experts:
mstore is a vital element of the overall Arena Group portfolio, completing a full end-to-end document service. We are able to assess the way you work with documents in order to reduce costs and increase transparency in the area of print and copy, whilst also utilising mstore to digitise paper-led processes. Paul comments;
“we have helped customers to change their employee behaviour in terms of print and copy, through implementing new policies and technology to track costs and manage colour usage for example. Our Managed Print Service takes the hassle and cost out of managing toner and maintenance on devices. When we look at digitising processes with mstore too, we start to see serious cost savings and multiple other positive outcomes. We are dealing increasingly with customers who want us to scan their entire document archive and install mstore so that, as far as possible, they can take paper out of the mix. This is particularly the case in education.”